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Our team creates engaging and meaningful digital experiences by seeing the world through the eyes of our customers.

Enabling people to connect with us on their own terms, we inspire and interact with our customers by looking at what they do, listening to what they say, and understanding how they think and feel.
We focus on the user lifecycle working with colleagues from across the bank and continually researching, testing and optimising new and existing products to ensure we always surpass our customers’ expectations.
Meet some of the people working in our Customer Experience team or for more information on careers in digital click here

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