Juggling innovation projects, FinTech partnering, women’s network collaboration and intrapreneurship; Maxine Austin, Innovation Manager within the Innovation Labs team, wears all of these hats each day. More specifically her role…
Alberta Soranzo, End to End Service Design Director at Lloyds Banking Group, shares the service design thinking currently being used to support transformation through a team of service designers, researchers, systems thinkers and engineers.
Lloyds Bank plc and Bank of Scotland plc (members of Lloyds Banking Group), are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Authorisation can be checked on the Financial Services Register at: www.fca.org.uk